See what our customers have to say ...

Nick M.

“Craftsman made the process from start to finish very easy for me considering I had never done anything like this before. They were very welcoming to my ideas and very helpful with every aspect from finding land to picking the materials for the house.”

Shellie C.

“I highly recommend Craftsman Custom Home Builders of Lynchburg. Charity is wonderful to work with. It’s nice having someone to actually take time with you on helping pick out finishes for your home. Also, the staff was great. Everyone was very nice, talented, and wanted to make sure we were happy.”

John E.

“I will start out by saying this company is first class. The owner not only has a degree in design, but she cares about every home and customer as if she were building her own dream home. Charity takes all of your dream ideas, desires, and wants and implements them into the build. Charity, and her team are easy to work with, and deliver extremely happy customers every time. I’ve seen every home she has designed over the past 5 years, and all of them have been amazing with extremely happy homeowners. I wish her, and her company many years of continued success, and keep blessing people with the homes of their dreams.”

Michael B.

“So far, so Great!!
Craftsman Custom Home Builders in Lynchburg really have worked hard to make the process as enjoyable as possible. They did a great job in getting us started, made sure that we understood exactly what we will have at COA time, went carefully through all steps, phases, materials, fixtures, placements, made sure we would get exactly what we are wanting to see. Plenty of great communications in process, not to mention patience in dealing with the 1001 questions we keep having, were/are willing to work with us to let us provide some of our items ourselves (mostly appliances that we really wanted to do ourselves). Great, easy to understand design center and options! The subcontractors thus far have all proven their quality, speed, courteousness, and how very helpful they have been as well. So far, Craftsman as a group have checked every box that I have on my bucket list quite well – great quality on the site.. in all the right places! If you are looking to build and haven’t given these great guys (and gals) a try.. go and talk with them. We think you will be pleasantly surprised!”

Chelsea T.

“This was the first time we built a house and had no idea where to start or what to do. We looked at different builders and finally chose Craftsman. We are glad that we did. Charity has went over and beyond with helping us. She listened to our wants and needs and guided us through the process. She made sure that everything was on schedule and completed. ALL of the contractors did an amazing job. We are so happy with our home and want to THANK Charity from the bottom of our hearts!!!”

Ruth S.

“Charity is always such a pleasure to work with; so knowledgeable and helpful. She’s not only AMAZING at what she does, but she comes with years of experience. Nothing against men because they are great home builders and play a pivotal role in building the home, but they don’t always understand a woman’s passion in decor when it comes to building. Charity does! Reach out to her today. I promise you won’t regret it!”

Danielle W.

“I have been an employee of Craftsman for 1 year now and I have learned so much since I have been here. I am always amazed at the customer service we provide as a team. The owner is very knowledgeable and always eager to meet new customers. It is very exciting to see what the people want at the beginning to actually seeing the finished project! I love how it all comes together and to see the smiles on our customers faces!!! I love my job and I love working alongside Charity building beautiful, quality homes.”

Ronnie G.

“Craftsman is an excellent choice if you are looking at building a new home. I’ve worked with Charity Johnson in the past for many years. She is professional, honest, and has a great work ethic. Ms. Johnson has a strong passion for home building . If you choose Craftsman you will not just be hiring a contractor, but someone who can help you with plan design , home decorating and someone who guides you through the entire process. And then most importantly she cares for her customers.”

Allison W.

“Charity Johnson helped me build a home a few years ago.
She was eager to help from our first phone call and spent countless hours on the phone and in person with me during the process of designing, funding, decorating, building etc.
Building a home was an exceptionally stressful process but I was thankful for her support in helping our family navigate it.
She was the reason we chose this company, so I’m very pleased to see that she has now taken over this location. Well deserved.”

Heather T.

“Are you interested in building a new home? Are you uncertain of where to begin the process? Then stop in to see the staff on Timberlake Road and tour their showroom and the quality features you have to choose for your future home. You will be welcomed with friendly smiles and answers to your new construction questions, anything from financing, land and permits required for your project. From start to finish, the team desires and strives to provide professional and courteous customer service to each client that walks thru their door.”

Crystal Martin

Positive: Professionalism, Quality, Responsiveness, Value

If you’re in search of building a new home but have no clue how to begin then give them a call, they have everything you need to know very professional staff that will help you along the way and a show room that helps guide your way to designing your forever home! Be sure to check them out you won’t regret it.”